Terms of Service

Terms of Service

Welcome to Inner Elegance! By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before making any purchase or using our website. If you do not agree with any part of these terms, you may not use our services.

1. Introduction

These Terms of Service govern your access to and use of the Inner Elegance website, including all content, functionality, and services offered through the website. These terms apply to all visitors, users, and customers of the site.

We reserve the right to modify, update, or change these terms at any time. By continuing to use our website after any changes are made, you agree to abide by the updated terms.

2. Use of the Website

  • Eligibility: To use this website, you must be at least 18 years old, or the age of majority in your jurisdiction, and be able to enter into a legally binding contract.

  • Account Registration: Some features of our website may require you to create an account. You are responsible for maintaining the confidentiality of your account details and are liable for all activities under your account.

  • Prohibited Use: You agree not to use the website for any unlawful purpose or engage in any activity that could harm the website, its users, or our reputation. This includes using the website for fraudulent purposes or attempting to gain unauthorized access to our systems or data.

3. Products and Product Information

  • Product Descriptions: We make every effort to ensure that product descriptions, images, colours, sizes, and other information displayed on our website are accurate. However, slight variations in colour or appearance may occur due to differences in screens, lighting, or photography.

  • Product Availability: Product availability may change without prior notice. We reserve the right to discontinue or modify any product at any time.

  • Sizing: Customers are responsible for selecting the appropriate size. Please refer to our size chart before placing your order.

4. Pricing and Payment

  • Pricing: All prices listed on the website are in INR and may be subject to change without notice. Applicable taxes and shipping fees, if any, will be displayed at checkout.

  • Payment: We accept various payment methods, including credit/debit cards, net banking, UPI, and other secure payment options. By placing an order, you agree to provide accurate payment information and authorize the payment for your order.

5. Order Processing and Shipping

  • Order Confirmation: After placing an order, you may receive an order confirmation by email, SMS, or other communication method. This confirmation acknowledges that we have received your order but does not necessarily constitute acceptance of the order.

  • Order Processing: Orders are generally processed within 5–7 business days.

  • Shipping: Standard delivery within India typically takes 7–10 business days after the order has been shipped. Delivery times may vary depending on the destination, shipping carrier, holidays, weather conditions, or other circumstances beyond our control.

  • Tracking: Once your order has been shipped, tracking information will be provided where available.

6. Refunds and Returns

Our return and refund policy applies to all purchases made through the Inner Elegance website.

  • Eligible Returns: Returns may be accepted for products that are damaged, defective, or incorrectly sent.

  • Damaged or Incorrect Items: If you receive a damaged, defective, or incorrect product, please contact us within 7 days of receiving your order.

  • Size or Preference: Returns or exchanges due to a change of mind, incorrect size selection, or personal preference may not be accepted.

For complete details, please refer to our Return & Refund Policy.

7. Privacy and Data Protection

We take your privacy seriously. Please review our Privacy Policy for information about how we collect, use, and protect your personal information when you use our website and services.

By using our website, you consent to the collection and use of your data as described in our Privacy Policy.

8. Intellectual Property

  • Ownership: All content on the Inner Elegance website, including images, product photographs, designs, logos, graphics, text, videos, and other materials, are the intellectual property of Inner Elegance or its licensors and are protected by applicable copyright, trademark, and intellectual property laws.

  • License: We grant you a limited, non-transferable, non-exclusive license to access and use the website for personal, non-commercial purposes.

  • You may not copy, reproduce, modify, distribute, sell, or use any content from the website without our prior written consent.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Inner Elegance will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the website, products, or services.

Our liability to you for any cause of action, including breach of contract, will not exceed the total amount paid by you for the product or service in question, to the extent permitted by law.

10. Indemnification

You agree to indemnify and hold harmless Inner Elegance, its affiliates, employees, representatives, and partners from any claims, damages, liabilities, losses, or expenses arising from your misuse of the website, violation of these Terms of Service, or infringement of any third-party rights.

11. Governing Law

These Terms of Service will be governed by and construed in accordance with the laws of India.

Any disputes arising under or in connection with these terms will be subject to the applicable jurisdiction of the courts located in Delhi, India.